Feature Requests

When a customer places a pre-order, hours in advance, the ticket prints immediately when the order is placed, which confuses staff because we are too busy to look at the time of pick up for every order placed. Would it be possible to delay the printing of the order until 15 minutes before time of pick up so we dont accidentally make the order at the wrong time and waste product?

Link the prep time option under Catalog > Settings > Prep time, to send the prep time to Square and Square Printers to print the correct pick up time.

I have a lot of customers that use the app to order in the cafe for dine in, having the option for customers to choose dine-in and input a table number along side with the options of in store pick-up and delivery.

Upvote feature request to get SMS Notification to work in Australia.

Have an ability to pause online ordering for predetermined dates. This will allow people to setup the dates when their business is not operating and their customers to be aware and not make orders by mistake from the apps.

Hi there, We have certain time frames for menu items set up on our square systems and Orda Catalogue items that should be restrictng people from order for example a Chickn Burger at 730am. These items are in a category on both platforms that is restricted by time between 11am - 2:30pm. Unfortunately, we are having issues of customers still being able to place an order for these items. Orda also allows ordering of products on a Sunday even though we are marked as closed on all platforms. Anyone else having these issues or any solutions available? We will also get quite regularly orders that dont come through to our KDS Displays but show in transactions. Thanks. Corey

We have a 5% surcharge on Saturdays, a 10% surcharge on Sundays & 15% on Public Holidays (In Australia). I would like to be able to set a reoccurring surcharge every Saturday & Sunday. I would also like to be able to set a surcharge to apply on specific dates (for example, New Year's Day). Thanks! Sam. Johnny Alloo.

Ordering from apps that do not have loyalty setup still show login to "Your Loyalty and Rewards". Leave an option to change this

It is important to collect as much information from the customer as possible. We should be collecting emails with the name and number when they order. Also emails are cheaper to market to than numbers. We should also be able to get into the backend of the app and order page to add pixels to track check out, abandon carts, etc. This would increase the value of everyone customer directory and business. We also shouldn't have to put into a feedback to change something for our brand we should be able to change it immediately and add the code in. We shouldn't be stuck with a problem because it has to has a general vote.

Please restore automatic syncing to the Orda Dashboard so we can view our app data!! Without this functionality we will be required to purchase expensive developer accounts. This was touted as one of Orda's features when we had our demo so it's very disappointing that we can no longer access this feature. This should be a priority!